(Collectively, the “Services”) are subject to the terms, conditions and notices of the “Terms of Service”. By using the services, you are in accordance with the terms of service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes.

Access to this website is subject to a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We are not responsible for any content linked or referred to from this pages. From time to time, we can restrict access to some or all of this website.

This site also contains links to other websites, which are not operated by das Teppich Werk (the “Linked Sites”). das Teppich Werk has no control over the linked sites and has no responsibility for any loss or damage. Your use of the Linked Sites will be subject to the terms of use and service contained within each search site.


Our privacy policy, which sets out how we can use your privacy policy. By using this Web site, you agree to the terms and conditions.


You must not misuse this site. You will not: commit or encourage a criminal offense; Transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically, in breach of confidence or in any way offensive or obscene; Hack into any aspect of the service; Corrupt data; Cause annoyance to other users; Infringement of the rights of any other person’s proprietary rights; Send any unsolicited advertising or promotional material, commonly referred to as “spam”; Or attempt to access the site or any other site, Breaching this provision would constitute a criminal offense under the Computer Misuse Act 1990. das Teppich Werk will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We are not responsible for any contents linked or referred to from his pages – unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site fromviewing those pages To your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The intellectual property rights in all software and content made available to you on or through this website is the property of das Teppich Werk or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by das Teppich Werk and its licensors. You may store, print, and display the content only for your own personal use. You are not allowed to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content or copies of the content supplied to you by any means on this site Enterprise

You shall not modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on any software or accompanying documentation provided by das Teppich Werk or its licensors. das Teppich Werk are trademarks owned by das Teppich Werk. If you are not a registered user, you can add it to any page by clicking the link above. You may have to register before you can post: click the register link above to proceed.


das Teppich Werk reserves the right to close an account with any proxy IPs (Internet Protocol addresses) in order to track the use of multiple accounts, or disrupts any of our services in any way.


For content that is covered by intellectual property rights, like photos and videos (“IP content”), you have the permission to submit the images, you agree to the terms of use -free, worldwide license to use any IP content that you have on or in connection with das Teppich Werk (“IP License”). This includes, but is not limited to, the content of this site, and the content of this site may be reproduced, copied, reproduced, distributed, reproduced, distributed, reproduced, distributed or otherwise It is in other works in any form, media, or technology.

We reserve the right to change our prices due to changes in exchange rates or changes in the world rug market. We also reserve the right to cancel your order due to price errors or unpredictable circumctances.


Following terms and conditions (AGB) count for consumers or entrepeneurs for all orders via our online shop.

A consumer is each natural person, that concludes a legal transaction, which is not part of the person’s professional life. An entrepreneur is a natural or legal person or a partnership, that concludes a legal transaction, in order of commercial or independent business.

These terms and conditions continue to have an effect for future business relations between das Teppich Werk and entrepreneurs, without repetitively having the duty to point them out. If the entrepreneur uses his own terms and conditions we hereby disagree with them; they only become part of this contract if we give explicit approval.


Your order (pushing the order button) is an offer to das Teppich Werk to buy the product(s) in your order. We accept your offer by dispatching the product(s) to you.


All prices are inclusive of legally applicable VAT. For deliveries into Non-EU-foreign-countries there are no duties, taxes or other charges. Possible shipping fees are pointed out before contract conclusion. Our prices may vary due to exchange rate fluctuations or changes on the world market of Carpets.


In cooperation with our shipping partners UPS, FedEx, DPD we deliver Carpets into the whole wide world.

Orders made until 02:00 p. m. of a working day will be delivered the same day. The delivery time takes about 1-4 days. Shipments will be delivered on working days between 09.00 a. m. and 05:00 p. m.


Instruction on statutory right to cancellation.

Right of cancellation

You have the right to cancel your order without giving any reason within 14 days.

The cancellation period starts 14 days from the day on which you or a third party indicated by you, other than the carrier, receives the goods purchased or last good, lot or piece if the order relates to goods multiple lots or pieces delivered separately.

You must inform us das Teppich Werk of your decision to cancel your order (for example with per mail, telefax or email). You may also use our standard form.

To meet the cancellation deadline, it is sufficient for you to send your communication on the exercise of the right to cancellation before the cancellation period has expired.

Effects of cancellation

If you cancel your order, we will reimburse the payments of the goods (purchase price of the product) received from you for the goods purchased, return charges are excluded. This reimbursement will be made without undue delay and, by no later than 21 days from the day on which we received your communication on the cancellation of this order. For such reimbursement we will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

Note that you must send back the goods without undue delay and in any case by no later than 14 days from the day on which you communicate to us your cancellation of this order. To meet the deadline, it is sufficient for you to send the goods before the period of 14 days has expired. You have to pay compensation for any deterioration of the goods if the value of the goods diminishes due to the handling of the goods (except when it was necessary to establish the nature, characteristics and functioning of the goods).

The right to cancellation does not exist or lapses, as the case may be, in the case of contracts regarding:

The delivery of products made especially and individually for the consumer.

Standard cancellation form

(If you want to cancel your order, please use this form and send back the product(s).

– To das Teppich Werk, 97688 Bad Kissingen – Hereby I give notice that I request to cancel my order for the following products – Ordered on (*)/received on (*) – Your name – Your address – Your signature (only necessary if printed on paper) – Date


Of course our carpets are warranted. The warranty is given for 3 Months year after receiving the carpet. If the consumer makes use of the warrant at it shows itself that the mistake relies on outside influences, the customer may pay the reparation. Our personnel decides whether the mistake relies in fabric or outside influences by the consumer after receiving the product. In case of warranty the shipment is free for the consumer.


das Teppich Werk uses SSL (Secure Socket Layer). Therefore your data is secure from third parties. Even banks use this system so you can be sure that your data is safe.

das Teppich Werk offers you following ways to pay. - Prepayment / Bank transfer
Using prepayment you will receive our banking information with the order confirmation and deliver as soon as we receive the payment.
- Payment on delivery
The commissioned carrier will receive the payment when he delivers the product(s).
Extra cost will uccure with this options, please contact us for information at
- PayPal
You can pay easily with the online payment system PayPal. Notice that you need to be registered to use the system. You will receive more information during the process.
- Credit card payment

We accept VISA, Verified by VISA, MasterCard, MasterCard SecureCode and American Express. During the procedure you have to enter your credit card number and only be delivered to the directly involved credit card companies.

We does not save your credit card information. All data will be SSL secured.


Commercial customers with a VAT number outside of Germany will be supplied in accordance with the rules of the simplified input tax deduction also inside the EU with net prices. Please contact our Customer Service via email ( or phone.


We do not deliver to packing stations.


Visible damages of the product have to be reported immediately to UPS / FedEx / DPD / DHL. Non-visible damages have to be reported to UPS / FedEx / DPD / DHL immediately after detection.


We guarantee, that the delivered carpet is hand made.


The goods remain our property until they are fully paid.


We will save the text of the contract and send you the order data and the full terms and conditions via Mail. You can always view the terms and conditions right here on our website. You can view your past orders after logging in to our Costumer-Login.


Das Teppich Werk, Weingasse 1, 97688 Bad Kissingen, Germany.
Email: Tel: 0049 971 99599

We reserve the right to change our prices due to changes in exchange rates or changes in the world rug market. We also reserve the right to cancel your order due to price errors or unpredictable circumctances.